Troy (VOLO Support)
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Recent activity by Troy (VOLO Support)-
I see "Test information not found" when I tap my results
Summary: If a card on your Home screen shows Test information not found, open your results from the Health menu instead. Open your results from the Health menu Tap Health at the bottom of the scre...
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How do I download my DLS report for upload?
Summary: Download your Diagnostic Laboratory Services (DLS) lab report for a single blood draw from myDLSchart.Steps: Sign in to the myDLSchart app, or Patient Results Online at dls.luminatehealth....
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Why was my lab upload rejected?
Summary: The VOLO™ App checks each upload automatically. Here's what each message means and how to fix it. "We found more than one blood collection date in this document" — the file combines resul...