Summary: Download the PDF of your result from MyQuest. The report Quest publishes for a single blood draw is the format the VOLO™ App can read.
Steps:
- Sign in to the MyQuest app or myquest.questdiagnostics.com.
- Go to Results and open the result for the blood draw you'd like to upload.
- Choose the option to download the PDF of that result.
- Save the PDF to your phone or computer.
- Upload the PDF in the VOLO™ App — see How do I upload my lab results to the VOLO™ App?.
Notes & caveats: If you're offered a choice of report views, pick the one showing results only — views that add graphs or past results can include more than one collection date, which the VOLO™ App can't process.
Related: How do I upload my lab results to the VOLO™ App? · Why was my lab upload rejected?
Still stuck? In the VOLO™ App, open the menu (☰) → Help & Support → Customer Service → Submit a request, and attach a screenshot of what you're seeing. Can't sign in to the app? Email support@volohealth.com.
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