How do I add or fix a manual workout?

Summary: On select accounts, you can log a workout by hand in Workout History and correct the time of a workout you entered.

Add a workout manually

1. On the Activities tab, tap View All Workouts to open Workout History.
2. Scroll down and tap Add Workout Manually or the + next to it.
3. Tap Select Workout Type, search for your activity, and tap Select Workout.
4. Set the Start Time, End Time and Workout Date. Check AM and PM carefully.
5. Tap Add Workout.

Good to know:

• Manual workouts save the type of workout, the date and the start and end times only. You can't add distance.
• Manually logged workouts do not include heart rate data.
• The end time must be later than the start time, on the same day.
• If you don't see Add Workout Manually, this option isn't available on your account yet.

Fix a workout with the wrong time

1. In Workout History, find the workout you entered.
2. Tap the pencil icon next to its time.
3. Correct the Start Time, End Time or Workout Date, then tap Save Changes.

You can only edit workouts you added manually. Workouts from a connected device can't be changed in the app, and workouts can't be deleted in the app. If a manual workout is wrong and you don't see the pencil icon, contact us with the workout's date and time.

If you see "This workout overlaps an existing entry"

Another workout is already logged for part of that time. Often it's the same workout, already recorded by your device. Tap Change date & time to adjust it. If your device already recorded the workout, you don't need to add it manually. If you tap Keep Both, both workouts stay in your history, but your manual workout takes priority for points, so the device's workout for that time may no longer earn points.

If you see an error or a timeout when saving

1. Check your internet connection.
2. Tap Cancel, then Leave workout.
3. Pull down on Workout History to refresh. If the workout is there, it was saved.
4. If it isn't there, add it again.

Still stuck? In the VOLO™ App, open the menu (☰) → Help & Support → Customer Service → Submit a request, and attach a screenshot of what you're seeing. Can't sign in to the app? Email support@volohealth.com.