How do I order another blood test? – VOLO App

Summary: Use Purchase Lab Test in the VOLO™ App to choose a test, book a time and check out.

Tap Health at the bottom of the screen, then Purchase Lab Test.
If you're on the free plan, tap Order Blood Test.
If asked, choose your Sex at Birth, enter the ZIP code where you'll take the test and tap See available Tests.
On the Available Tests tab, tap the test you want. To see which biomarkers it includes, open What's tested.
Tap Get Started. Check your details on the Account Information screen and tap Confirm Information. If a questionnaire appears, complete it.
On each Guidelines screen, read the steps, tick the box and tap Proceed.
Choose your appointment:
- If you see dates and times, pick a date, tap a time at the location you want, then tap Schedule Appointment.
- If you see a list of labs without times, tap Continue.
Review the consent and tap Confirm and continue or Agree. If your test isn't included in your plan, tap Checkout and complete your payment.
After you purchase, the VOLO team emails you your requisition form. If your lab is booked on its own website, use the link in that email to schedule, then tap Add Your Appointment in the app and choose your appointment date. The lab sends its own confirmation email.

On the day of your blood draw, bring a photo ID and a copy of your requisition form.

Can I add extra biomarkers to my test?

Adding individual biomarkers to a test isn't supported yet. Each test includes a set list of biomarkers, shown under What's tested.

Still stuck? In the VOLO™ App, open the menu (☰) → Help & Support → Customer Service → Submit a request, and attach a screenshot of what you're seeing. Can't sign in to the app? Email support@volohealth.com.